01
Book the day
Schedule visits and let the calendar hold the plan: species, reason, and assigned vet from the start.
Feature · Practice management
Veterinary practice management, from exam room to invoice.
The practice information hub: appointments, the Flowboard, patient records, billing, and team roles, with Umpata AI woven into the clinical workflow, not bolted on beside it.
Flowboard
Appointments
Client & patient records
Team roles
Billing built in
Umpata AI
15
connected modules, from booking to billing
60+
dictation languages with Umpata AI
3
platforms: web, iOS, and Android
1
patient file: every visit, script, and invoice
Practice management
How it works
02
Work the board
The Flowboard shows every appointment and patient journey as a card. Drag work through stages instead of chasing status.
03
Keep the record
Each patient and client has one file. History, prescriptions, and invoices live where the visit happens.
04
Split the work
Role-based access keeps front desk, vets, and admins in their lane, with every action attributed.
Capabilities
What it does for you
Flowboard
Visual kanban workflow for appointments, tasks, and patient journeys.
Appointments & calendar
Book visits, manage the day plan, and see the queue at a glance.
Clients & patients
Linked client–patient records with full visit and prescription history.
Team & roles
Granular permissions per role, per workspace: attribution on every action.
Multi-workspace
Every branch is isolated, with shared analytics and centralized billing.
Invoices & payments
Visits turn into invoices in place: payment requests, tenders, and financial reports included.
Broadcasts & announcements
SMS campaigns with credits and delivery logs, straight from the client list.
Dose calculator built in
Species-aware dose calculation against the medicine database, at the point of prescribing.
Pet businesses too
Retailers and groomers run POS, stock, and customer records on the same platform.
One platform
Everything the practice runs on.
This page is the hub. Nothing here is an island. Every workflow below ships in the same workspace, on the same record.
Umpata diagnosis
AI-assisted differentials and clinical guidance
Umpata dictation
Voice to structured clinical drafts in 60+ languages
Clinical records
SOAP notes, vitals, protocol templates
E-prescriptions
Digital treatment management, safety-checked
In-patient department
Admissions, ward boards, rounds, handoffs
Lab reports
Orders, stages, priorities, results
Inventory & procurement
Stock, batches, purchase orders
Billing & payments
Invoices, payment requests, financial reports
Point of sale
Register, tenders, sales reports
Analytics
Financial and sales reporting
Client CRM
Clients, segments, loyalty and referrals
Client communication
SMS campaigns with credits and logs
Pet parent app
PetSafeCare: health, bookings, and shop for owners
Medicine database
Free public medicine library
A day on it
From open to close, in one place.
-
08:30
Open the board
The front desk scans today’s plan: appointments are already cards on the Flowboard, with species, reason, and assigned vet.
-
09:00
Room the patient
History, allergies, and the last visit surface before the vet enters the room. No binder hunting, no tab switching.
-
11:00
Dictate, don’t type
Umpata drafts the SOAP note while the vet keeps hands on the patient: the record writes itself during the visit, not after hours.
-
14:00
Prescribe & dispense
A safety-checked prescription walks straight to inventory and onto the invoice: dispensed, deducted, and billed in one motion.
-
17:30
Close the day
Payments settled, tomorrow’s reminders sent by broadcast, and the analytics already reflect today: no end-of-day data entry.
Umpata AI
Umpata AI is built in, not bolted on.
The same workspace that runs your calendar and billing also listens, drafts, and reasons. Two AI capabilities live inside the clinical flow: reviewed and approved by the veterinarian, always.
Side by side
The way you work, upgraded.
The old way
- Records split across binders, drives, and memory
- Statuses shouted across the clinic
- Typing notes after the last client leaves
- A separate till, a separate spreadsheet
- Reminder calls, one phone at a time
With VetSafeCare
- One patient file: every visit, script, and invoice in context
- The Flowboard shows where every patient is, live
- Umpata drafts the SOAP during the visit
- POS and billing that write back to the record
- Broadcast SMS with credits and delivery logs
Who it’s for
One platform, many kinds of practice.
Veterinary clinics & hospitals
The full clinical loop: Flowboard, records, prescriptions, labs, and in-patient care: in one workspace.
Multi-branch groups
Isolated workspaces per branch, consolidated analytics above them, and one centralized bill.
Pet retailers & groomers
POS, stock, and customer records on the same platform: clinical tools stay out of the way.
The difference
Built for multi-branch practices.
One login, many clinics. Each workspace keeps its own data isolated while ownership sees the consolidated picture.
- Isolated data per branch, shared analytics above it
- Centralized billing across workspaces
- Role-based access so branch teams only see their clinic
FAQ
Common questions
Guided and hands-on. We help you import records, set up your team, and configure services and stock, and we stay reachable while your team settles in.
Yes. Each branch runs as its own workspace with isolated data, and you can switch between them from one account with consolidated billing.
Yes. Migration support is part of onboarding: we help import patient records, appointment history, and inventory data, and review the import with you before you go live.
The workspace is fully responsive, and native iOS and Android apps are available.
No. Umpata dictation and diagnosis are part of the platform: the same login, the same records, no separate tool to wire up.
Practice management
Run the clinic day from one screen.
The Flowboard, appointments, records, and team roles in one workspace.